Terms of service
Last updated: [06 August 2025]
1. Overview
This website is operated by MACOEY. Throughout the site, the terms “we”, “us” and “our” refer to MACOEY. By accessing our site or purchasing a product, you agree to be bound by these Terms of Service (“Terms”), including our Privacy Policy, Returns Policy, and other policies referenced herein or linked through our website.
These Terms apply to all users, including without limitation browsers, vendors, customers, merchants, and content contributors. If you do not agree to these Terms, you may not use this website or our Services.
We reserve the right to update or change these Terms at any time. The latest version will always be posted on this page. Continued use of the website after changes are made constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc., who provide the e-commerce platform enabling us to sell products and services worldwide.
2. Online Store Terms
You represent that you are at least the age of majority in your jurisdiction or have the legal consent of a guardian. You agree not to use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction (including copyright laws).
Breaching these Terms will result in immediate termination of your access to our Services.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks and may be altered to meet technical requirements. All payment information is encrypted and processed securely.
You may not duplicate, copy, sell, or exploit any part of the website or Service without express written permission.
4. Product Information & Accuracy
While we make every effort to ensure the accuracy of information on our site, we are not liable if any content is outdated, incomplete, or inaccurate. Images and colours are shown as accurately as possible, but may vary by screen/device.
Products and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
5. Orders & Billing
We may refuse, limit or cancel orders at our discretion—especially where multiple orders are placed by the same customer, address, or account. You agree to provide current and accurate information for all orders. If we cancel your order, we’ll notify you using the contact information provided.
You are responsible for keeping your account up to date, including email and payment details.
6. Shipping & International Orders
We ship from the UK and offer international shipping where available. Customs duties, VAT or import fees may apply and are the responsibility of the buyer.
Shipping times may vary depending on destination and courier services. Please refer to our Shipping Policy for more details.
7. Returns & Refunds
Our returns and refund policies are detailed separately in the Returns Policy document. Please review that policy before placing an order, especially for international returns where customs charges may apply.
8. Third-Party Services & Tools
We may offer access to third-party services or tools which we do not control. You acknowledge that these are provided “as is” and “as available,” and your use of them is at your own risk. We are not liable for the performance or terms of any third-party platforms.
9. User Content
By submitting comments, feedback, or other content to us (via email, reviews, etc.), you grant MACOEY a non-exclusive, royalty-free license to use, reproduce, and distribute that content in any medium. You agree that your submissions will not violate any third-party rights or contain unlawful material.
We reserve the right to monitor, edit, or remove any content that we deem inappropriate or in breach of these Terms.
10. Privacy
Your submission of personal information is governed by our Privacy Policy, which complies with UK GDPR and international data protection laws.
11. Intellectual Property
All content on this website—including branding, images, and copy—is the intellectual property of MACOEY or its licensors. You may not use, reproduce, or distribute it without permission.
12. Prohibited Uses
You may not use our site or Services:
- For unlawful purposes
- To violate any international, national, or local law
- To infringe upon intellectual property rights
- To distribute harmful software or spam
- To harass or discriminate against others
- To interfere with the security of the site or Service
We reserve the right to terminate access for any user engaging in prohibited conduct.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that the Service will be error-free or uninterrupted. Our products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
To the maximum extent permitted by law, MACOEY shall not be liable for any damages arising from your use of the Service or any products, including but not limited to loss of profits, data, or other intangible losses.
14. Indemnification
You agree to indemnify and hold harmless MACOEY, its affiliates, officers, employees, and partners from any claims, liabilities, damages, or expenses arising from your use of the Service or violation of these Terms.
15. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remainder will continue in full force and effect.
16. Termination
These Terms remain in effect unless terminated by either party. MACOEY may suspend or terminate your access if you breach any terms or if continued access would present legal risk.
17. Governing Law
These Terms and any dispute arising from them shall be governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the English courts. International users agree to comply with local laws when accessing or purchasing from our website.
18. Entire Agreement
These Terms, along with our other policies, constitute the entire agreement between you and MACOEY regarding your use of the Service. Any ambiguities shall not be interpreted against the drafting party.
19. Changes to Terms
You can review the most current version of the Terms at any time. We reserve the right to update these Terms, and your continued use of the website constitutes acceptance of those changes.
20. Contact Us
For any questions regarding these Terms, please contact:
📧 hello@macoey.com